ML-based Picker Dispatch

This update directly addresses key challenges in e-commerce operations, including on-time performance, customer experience (CTE), and labor costs. It's a powerful tool for streamlining your fulfillment process and boosting your bottom line.

What it does:
New feature automatically sorts and prioritizes orders in the queue based on their specific delivery deadlines. This means your picking staff will always know which order to pick next, without having to wait for instructions. Whether an order is an express delivery or scheduled for a specific time slot, the system brings it to the top of the list when it's due.

The problem it solves:
Before this update, many dark stores struggled with mixed order queues, which led to confusion and delays. Pickers had to rely on a supervisor to manually direct them, constantly telling them which orders were urgent. This not only created bottlenecks but also added an extra layer of management that slowed down the entire process.

Our solution eliminates this confusion, allowing your team to work independently and with a clear focus on the next most important task.

Impact from a case study of one dark store from a larger grocery retailer:

1. +10% improvement in on-time picking
2. Supervisor role fully eliminated

To sum up, it has a direct impact on on-time, CTE and labor costs - which are top challenges in e-com operations