Product updates

Smarter Courier Management: Scheduling, Tagging & Auto-Assignment

April

Feature: Courier Scheduling & Auto-Assignment

Empower couriers to define their availability or let managers schedule shifts manually, with automated delivery slot assignment based on preferences and coverage needs.

  • Couriers can input preferred working hours or availability directly into the system.
  • Managers can alternatively assign shifts manually when needed.
  • The system automatically matches available couriers with open delivery slots, ensuring full coverage and minimizing idle time.
  • This improves operational efficiency, enhances courier satisfaction, and reduces manual planning effort.

Feature: Tagging & Auto-Publishing of Slots

Segment your freelance courier workforce using custom tags and automatically prioritize slot access for top performers.

  • Use customizable tags to group couriers by experience level, performance, or specialization.
  • Delivery slots are automatically published in waves—first to top-tier couriers, then to others.
  • Ensures high-performing couriers get early access while still filling all slots efficiently.
  • Encourages motivation and loyalty within your courier network through performance-based incentives.

More about Last Mile Solution and Courier App

Read article