Product updates
Smarter Courier Management: Scheduling, Tagging & Auto-Assignment
April

Feature: Courier Scheduling & Auto-Assignment
Empower couriers to define their availability or let managers schedule shifts manually, with automated delivery slot assignment based on preferences and coverage needs.
- Couriers can input preferred working hours or availability directly into the system.
- Managers can alternatively assign shifts manually when needed.
- The system automatically matches available couriers with open delivery slots, ensuring full coverage and minimizing idle time.
- This improves operational efficiency, enhances courier satisfaction, and reduces manual planning effort.
Feature: Tagging & Auto-Publishing of Slots
Segment your freelance courier workforce using custom tags and automatically prioritize slot access for top performers.
- Use customizable tags to group couriers by experience level, performance, or specialization.
- Delivery slots are automatically published in waves—first to top-tier couriers, then to others.
- Ensures high-performing couriers get early access while still filling all slots efficiently.
- Encourages motivation and loyalty within your courier network through performance-based incentives.
More about Last Mile Solution and Courier App
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