Yango Tech at MAPIC India 2023: Omnichannel and Dark Stores

Yango Tech team attended the MAPIC India 2023 conference on September 12-13, 2023. The event brought together industry leaders and stakeholders to discuss the latest trends and developments in the Indian retail sector.

One of the key themes of the conference was omnichannel retail and dark stores. Omnichannel retail is a strategy that integrates online and offline channels to create a seamless customer experience. Dark stores are warehouses that are optimized for online order fulfillment.

Indian E-commerce Market

The Indian e-commerce market is growing rapidly, and is projected to become the third-largest globally by 2030 (source: IndianRetailer.com). This growth is being driven by a number of factors, including increasing internet penetration, rising disposable incomes, and a growing young population.

Omnichannel retail is still in its early stages of development in India, but it is growing rapidly. Retailers are increasingly recognizing the need to adopt omnichannel strategies in order to meet the demands of their customers.

Dark stores are a business model quickly gaining popularity as retailers look for ways to improve their online order fulfillment capabilities. Dark stores can help retailers reduce delivery times and meet the increasing demand for online shopping.

Yango Tech's Role in Omnichannel and Dark Stores

Yango Tech provides a range of technology solutions that help retailers implement omnichannel strategies and dark stores. Yango Tech provides every technology and expert's advice one might need to open a dark store. End-to-end tech solution for dark stores is a complex system that our experts implement on-site and train your staff to operate on it. This system helps retailers manage their dark store: fulfillment, commerce, delivery, client experience and analytics.

Check out what our solution includes here.

Yango Tech at MAPIC India 2023: Key Trends in Indian e-commerce market

At MAPIC India 2023, Yango Tech CEO Max Avtukhov moderated a panel discussion on "Transforming Indian Retail: Omnichannel Strategies for Business Growth." The panelists discussed a range of topics, including the challenges and opportunities of omnichannel retail in India, the role of technology in enabling omnichannel strategies, and the key trends that are shaping the future of Indian retail.

The panelists identified a number of key trends that are shaping the future of Indian retail. These trends include:

Rise of social commerce: Social commerce is a growing trend in India, where consumers use social media platforms to shop for products. Retailers need to develop strategies to reach consumers on social media platforms and make it easy for them to shop.
Growth of dark stores: Dark stores are warehouses that are optimized for online order fulfillment. Dark stores can help retailers reduce delivery times and meet the increasing demand for online shopping.
Increasing focus on customer experience: Retailers are increasingly focusing on providing a seamless and personalized customer experience across all channels. This includes using technology to personalize product recommendations, provide real-time order tracking, and offer convenient return and exchange options.

The MAPIC India 2023 conference was a valuable opportunity for Yango Tech to connect with potential customers and learn about the latest trends and developments in the Indian retail sector. Yango Tech is committed to helping Indian retailers implement omnichannel strategies and dark stores in order to meet the demands of their customers and succeed in the future.